4 Things You Need to Start Doing to Improve Customer Contact

4 Things You Need to Start Doing to Improve Customer Contact

Every time you receive a message on your smartphone that your prescription is ready for collection, your delivery is on its way or that business flight has been delayed, what’s really happening? You, the customer, are getting real benefit from proactive communication strategies. But what’s the secret of doing all that right? It comes...

Blogging is great, but here are some dos and don’ts

Blogging is great, but here are some dos and don’ts

Blogging is great, but here are some dos and don’ts before you start: Do… Use your own voice, but make sure it’s in line with your brand Be open and honest – show your personality Create your own content Vary what you post: switch between videos, images and real stories Be conversational: you want...

How to get NOTICED on LinkedIn

How to get NOTICED on LinkedIn

Here are some simple, yet effective features that all businesses can take advantage of, designed to establish and develop a useful presence for your company on LinkedIn. 1. Make the most of your company summary Your business page is the first thing a potential client or customer will see. You need it to stand...

Keeping your Relationships with Loyal Customers

Keeping your Relationships with Loyal Customers

Companies spend many days wondering how they can improve customer loyalty. It’s no wonder why. Access to customers is growing – a marketers dream – but at the same time, customer loyalty is getting harder and harder to achieve. The challenge is the many paths to take when it comes to building the customer...