2015 was a big year for video…

2015 was a big year for video…

2015 was a big year for video and 2016 will be even bigger – Facebook reported that twice as many users now watch video via the platform, daily unique views on YouTube peaked at 1 billion, and marketers predicted that by 2017 video will account for 69% of consumer internet traffic. As more and...

Coping with Negative Feedback Online

Coping with Negative Feedback Online

The Christmas shopping season may be a distant memory now, but it’s after-effects are still being keenly felt. From Black Friday to New Year and beyond, retailers are in for an intense and financially crucial time. Under the increased strain, retailers are bound to make mistakes, but the season is stressful for shoppers who...

Forget traditional Christmas lists…

Forget traditional Christmas lists…

…since customers are getting more visual than ever. Out with the old and in with the new… Research suggests that nearly 41% of Instagram users have used the social media tool to drop hints to friends and family about what they want for Christmas. Marketers are missing a trick. A separate survey showed out...